Communication strategy

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Human centred deign thinking

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Social media channel management

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Capacity development and skills transfer leadership

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User and Customer
experience design (UX / CX)

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Editorial and visual
content development.

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  • The key to developing impactful communication strategies that meet the needs of stakeholders in this partnership is recognizing the culture and context specific to these diverse and rich environments. My well-established professional approach centres on an innovative and inclusive methodology—human-centered design thinking. This methodology places people at the heart of discussions, aiming first to understand their environment and culture; then define the purpose of our strategy; develop and deliver communications with meaning and purpose; and finally, monitor and evaluate the impact of these communications on their environments.

  • Leveraging my knowledge of social and traditional media platforms, I developed and delivered impactful communications that resonated across all channels. I established key relationships with investment managers, GEDSI advisors, and diplomatic staff, which allowed me to create a robust strategic approach. These relationships provided vital insights into the significance of loans and grants and their contribution to the prosperity of our Pacific neighbours. Through these collaborations, I crafted tailored communication strategies that effectively conveyed key messages while strengthening Australia's position in the Pacific.

    This understanding was invaluable in creating and delivering communications through traditional media, including press releases, interview talking points, digital news updates, and social media posts. These communications added value and significance to diplomatic visits, events, and discussions, further promoting Australia's achievements and goals.

  • The key to developing impactful communication strategies that meet the needs of stakeholders in this partnership is recognizing the culture and context specific to these diverse and rich environments. My well-established professional approach centres on an innovative and inclusive methodology—human-centered design thinking. This methodology places people at the heart of discussions, aiming first to understand their environment and culture; then define the purpose of our strategy; develop and deliver communications with meaning and purpose; and finally, monitor and evaluate the impact of these communications on their environments.

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